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Gwen@GwenKinsey.com / 605-212-8462

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  • Change Management Tools Include Teachable Moments

    Do your managers look for teachable moments in their day to day managerial experiences? Here are examples of what I mean by teachable moments: The same problem shows up…the details vary, but the underlying problem is there. Someone who is well intentioned fails to anticipate the impact of their actions which results in conflict. Context is missing and that results

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    Gwen Kinsey

  • Jumpstart your Transformational Leadership Style

    Time for spring’s new growth. Are you seeing the seeds of digital disruption sprouting everywhere? Scary? It really is if you’ve done nothing to cultivate your preparedness. Ripped from my twitter feed in the first three minutes of my day today…Dave Evans @DaveTheFuturist tweeted  a BBC story about how the LA Times was the first to post info about a recent

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    Gwen Kinsey

  • Practice Your Conflict Management Skills

    What is workplace conflict costing you in turn over, poor customer service and/or missed opportunities? I recently did seminars on poor multi-generational communication, bullying, and a non-respectful workplace for three different large companies. Each of these companies spends tons of money and resources on job training. These “symptoms” grow out of a similar root problem… little to no investment in soft skills development

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    Gwen Kinsey

  • Organizational Performance: Mining Generational Differences

    Imagine yourself in this scenario: You are blindfolded and led into the center of a large, well lit room. You are placed in a three sided stall and locked in place. Your blindfold is removed and replaced with blinders that allow you to see what is directly in front of you but robs you of peripheral vision and the ability

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    Gwen Kinsey

  • Managing Culture Change is Heavy Lifting

    Management 101:common sense dictates that leaders model the right values. Managing culture change is heavy lifting made even more difficult when leaders aren’t actively modeling transformational behavior and innovative thinking. If you search the phrase “leaders modeling values”, you get MILLIONs of hits. This well researched, foundational concept is pervasive in business publications, leadership literature and coursework…so why don’t more leaders have

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    Gwen Kinsey