-
Embrace Contrarians for Insight
Allies for Overcoming Resistance to Change? I think I was 7 or 8 years old the first time someone...
00 -
Practice Your Conflict Management Skills
What is workplace conflict costing you in turn over, poor customer service and/or missed opportunities? I recently did seminars on poor multi-generational...
-
Conflict Management Skills: Building Trust
A colleague told me about her decision to leave a company because of the serious problems “the office” faced...
/ 605-212-8462
Impactful Team Development Incorporates Experiential Learning
Ingredients of Impactful Team Development Does this sound familiar? Your team is full of really bright people. They love situations with clearly defined outcomes and are eager for the freedom to figure out how to design good solutions. Great! Is …Read More »
How to Make Better Decisions
What ingredients make for better decisions? No question good analytics contribute. But, sometime, the algorithmic fringe holds a key to innovative insights. The margin also has clues to unintended consequences. Pre-mortems that flush out unintended consequences add a layer to …Read More »
Why Digital Transformation Is Not Enough
Is the digital “cool factor” running you? Are you so consumed by keeping up with what’s new in digital transformation, you’re overlooking this: data does little to transcend the social and political pitfalls of uncertain times. It bothers me when …Read More »